CHICAGO, may 2, 2019 – the national association for healthcare quality (NAHQ) released a report on thursday, may 2, 2019, which is the result of a multi-year effort, involving hundreds of healthcare quality professionals, healthcare executives, and academics, to create and validate a new industry-standard framework for healthcare quality competencies.Cognitive processes in learning the framework outlines competencies needed by healthcare organizations to meet new healthcare goals.

The report is viewed as a gamechanger by many healthcare leaders because it demystifies the workforce competencies needed to deliver exceptional quality and outcomes cost-effectively.Cognitive processes in learning this framework and the resulting workforce report is the first time the profession of healthcare quality has been defined and measured. The report provides guidance on how to reduce variability in the healthcare workforce through alignment on industry-standard quality competencies.Cognitive processes in learning it will be released during NAHQ’s national healthcare quality summit.

“healthcare providers spend considerable amounts of time trying to reduce variability in how healthcare is practiced.Cognitive processes in learning with this new research, NAHQ suggests that healthcare should also work to reduce variability of the competencies of the healthcare quality workforce,” said NAHQ CEO and executive director stephanie mercado, “because they are responsible for key areas that the healthcare industry is focused on right now to improve itself, including data analytics, value-based contract readiness and implementation, quality reporting, outcomes improvement activities, regulatory and accreditation, population health initiatives, and more.”

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The focus of the summit and of the report is on recommended actions that healthcare leaders should take to develop their workforces to improve healthcare now.Cognitive processes in learning the healthcare quality workforces’ self-assessment provides clear direction for improvement across the quality spectrum. It also points the way to opportunities for making faster progress on quality and value.Cognitive processes in learning

The report will be released at NAHQ’s national healthcare quality summit in a presentation by CEO and executive director stephanie mercado to healthcare executives and will be followed by a panel discussion.Cognitive processes in learning in addition to nash and stefanacci, the panel will also include: nidia williams, phd, vice president, operational excellence, lifespan; ted donnelly, corporate director, quality, universal health services; and andrew kopolow, process improvement consultant, unitedhealthcare.Cognitive processes in learning they will talk about their organizations’ experiences in developing their workforces on industry-standard quality competencies and the impact that has had on improving outcomes and performance.Cognitive processes in learning

The full agenda for the two-day summit, may 2-3, 2019, in chicago can be viewed here. Plenary sessions will be presented by mike leavitt, former governor of utah and secretary of health and human services and brent james, MD mstat, former chief quality officer and executive director, institute for healthcare delivery research at intermountain healthcare.Cognitive processes in learning

In late 2018, NAHQ created the first comprehensive framework of novice, proficient, and expert competencies for the healthcare quality profession.Cognitive processes in learning NAHQ’s healthcare quality competency framework sets specific job requirements and capabilities across eight dimensions, 29 competencies, and 486 behavior-based statements, stratified against novice, proficient, and expert levels.Cognitive processes in learning to develop these, NAHQ convened a panel of quality experts from across healthcare to define and articulate the competencies required to fulfill healthcare quality needs.Cognitive processes in learning broad representation and perspectives were brought to the development of the competency framework through the participation of experts from providers that ranged in size, patient population, geography, and care continuum to academics, consultants, association leaders, and payers.Cognitive processes in learning

NAHQ validated the framework through two sequential surveys. First, it created a competency statement survey. It was distributed to 260 randomly selected healthcare quality professionals with the title of director and above who were drawn from NAHQ’s database.Cognitive processes in learning thirty eligible participants completed the survey, ranking the healthcare quality competency statements on a scale of 1 to 4, with 4 being very important.Cognitive processes in learning respondents ranked all competency statements 3 or higher, with an overall mean of 3.54, confirming all the competency statements in the framework were important.Cognitive processes in learning the survey also sought suggestions for missing competency statements. None were identified.

NAHQ then developed a self-assessment on the competency framework validated by the experts.Cognitive processes in learning it was distributed through an e-mail survey to a random sample from within the NAHQ database of 1,500 healthcare quality professionals. The response rate was 32%.Cognitive processes in learning there were 486 respondents with 369 (76%) meeting the inclusion criteria for the survey and 283 answering in all eight domain areas. Content and discriminant validity were both confirmed.Cognitive processes in learning