07:24 How ai is being used cognitive learning by businesses today | |
Artificial intelligence (AI) has numerous practical business applications which have far exceeded people’s expectations. In fact, experts predict that by 2020, at least 30 percent of companies will use AI in at least one component of their sales processes.Cognitive learning theory in the classroom today, businesses, big or small, are leveraging AI to optimize their processes and benefit from greater revenues and profits. For example, if you visit amazon, you will notice that machine learning algorithms drive many of its internal systems.Cognitive learning theory in the classroom from its fulfillment centers to echo, powered by alexa, this retail giant is one of the world’s AI leaders. Here are some of the most important applications of AI in businesses today.Cognitive learning theory in the classroom generating valuable consumer insights Data is definitely a valuable commodity for businesses. For enterprises, this means information about employees; while for consumer services, this translates to information regarding their customers.Cognitive learning theory in the classroom before AI was developed, much of this data was considerably unstructured, which made it impossible for a lot of business owners to obtain any form of value from it.Cognitive learning theory in the classroom for example, a business like an aliexpress shop may be aware of which items are being sold at faster speeds and in bigger quantities than their other products, but the reasons as to why this is so remain largely undetermined.Cognitive learning theory in the classroom With the development of AI, businesses are not just able to to structure data better, they are also able to make sense of it. They can use these data to communicate with customers better and improve the entire customer engagement process.Cognitive learning theory in the classroom for example, many businesses today actually use AI to personal a customer’s shopping experience. AI systems enable businesses to figure out customers’ preferences whenever they visit the website.Cognitive learning theory in the classroom some online stores, for instance, install an AI tool which asks visitors a series of questions such as where they are located, what uses are they planning to have for a certain items, etc.Cognitive learning theory in the classroom these enables businesses to customize the shopping experience and present tailored choices to the customers. Boosting customer engagement As mentioned in the previous item, businesses are also using AI systems that engage customers and employees effectively.Cognitive learning theory in the classroom these include the use of natural language chatbots, intelligent agents, and machine learning. An example of this is an intelligent agent which provides offer 24/7 customer service addressing a broad and increasing range of issues from password requests to technical support inquiries.Cognitive learning theory in the classroom more importantly, all of these issues are addressed in the customer’s natural language. They may also be tasked with handling employee questions on many internal concerns such as IT, employee benefits, and HR policy.Cognitive learning theory in the classroom Most businesses employing this type of AI system use them for employee interaction rather than customer engagement. For example, sebank in sweden, and the medical technology giant becton, dickinson in the united states, are using the lifelike intelligent-agent avatar amelia as an internal employee help desk for IT support.Cognitive learning theory in the classroom however, this is expected to change as AI systems improve and grow in popularity. The company, vanguard, for instance, is piloting an intelligent agent that helps its customer service staff answer frequently asked questions.Cognitive learning theory in the classroom this agent is designed to eventually allow customers to engage with the cognitive agent directly, rather than with the human customer-service agents.Cognitive learning theory in the classroom enhancing cyber security AI is making huge strides in terms of cybersecurity. While it is certainly still in its early stages and although it is, as of yet, unable to address many types of insecurities, AI systems are currently being used successfully in data protection.Cognitive learning theory in the classroom for instance, AI systems today are being used to identify and address vulnerabilities or anomalous user behavior in business applications like ERP or financial systems.Cognitive learning theory in the classroom A system that is designed for behavior anomalies analysis is similar to the world’s most protected airport: on your way to the location, the security system has adequate opportunity to determine your identity as you are examined by cameras.Cognitive learning theory in the classroom in case there are any signs of danger, you are intercepted. Improving efficiency and productivity The easy availably of AI systems provide even small businesses the opportunity to boost their analytical capacities to obtain a deeper understanding of how effective their business processes are.Cognitive learning theory in the classroom these system detect patterns, for example, that can help enterprises monitor productivity and streamline business tasks. With the current increasingly dynamic environment, it can quite challenging for employers to monitor how productive their employees are at any given time.Cognitive learning theory in the classroom Some businesses use AI-powered digital assistants to deal with the problem of monitoring productivity. For example, slack has a howdy feature which automatically sends questions that are related to progress on a certain task to your workforce and automatically collects their responses on your behalf and generates a report.Cognitive learning theory in the classroom AI systems also help lower the incidence of human error, which in turn, reduces inefficiencies in the workplace. In fact, many companies are planning to grow their way into productivity – adding customers and transactions without adding staff.Cognitive learning theory in the classroom these companies ideally plan to realize this goal over time through attrition or from the elimination of outsourcing. Furthermore, businesses have AI systems which automate many of their processes.Cognitive learning theory in the classroom AI systems perform labor intensive processes that would otherwise take a human employee long hours of work to complete. This includes digital and physical tasks, generally back-office administrative and financial activities, using robotic process automation technologies.Cognitive learning theory in the classroom it also involves other tasks such as transferring data from e-mail and call center systems into systems of record (for example, updating customer files with address changes or service additions) and reconciling failures to charge for services across billing systems by extracting information from multiple document type revolutionizing human resource management cognitive learning theory in the classroom AI developers are looking to develop a system which will address a new employee’s most pressing or job-critical questions to help get them up to speed quickly.Cognitive learning theory in the classroom an AI, for instance, may offer training recommendations or furnish the names, locations, and contact information of people that he/she should connect with on his first day.Cognitive learning theory in the classroom that same employee could also be informed by AI systems about a new-hire webpage which has the pertinent information. | |
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